At Still-Rise.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
- Name, email address, phone number, shipping address, and billing address provided during account registration or checkout.
- Payment details, processed securely through third-party payment gateways.
1.2 Non-Personal Information
- Browser type, IP address, device information, and website usage data collected through cookies and analytics tools.
1.3 Voluntary Information
- Any information you provide voluntarily, such as through customer support inquiries, product reviews, or feedback forms.
2. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process and deliver your orders, manage payments, and provide order updates.
- Customer Support: To address your inquiries, provide assistance, and handle complaints.
- Marketing: To send promotional emails, special offers, and updates (with your consent).
- Website Improvement: To analyze user behavior and improve our website’s functionality and user experience.
- Fraud Prevention: To monitor for suspicious or fraudulent activities.
3. How We Share Your Information
We do not sell your personal information. However, we may share your data in the following circumstances:
- Service Providers: With trusted third parties who assist in processing payments, shipping orders, and providing website functionality.
- Legal Compliance: To comply with legal obligations, court orders, or law enforcement requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These include:
- Essential Cookies: Necessary for website functionality (e.g., shopping cart and account login).
- Analytics Cookies: To monitor website performance and user behavior using tools like Google Analytics.
- Marketing Cookies: To deliver personalized advertisements and promotions.
You can manage cookie preferences in your browser settings.
5. Data Security
We take reasonable precautions to protect your personal information:
- Use of SSL encryption to secure data during transmission.
- Secure storage of sensitive data with access limited to authorized personnel.
- Regular monitoring and updates to prevent unauthorized access or breaches.
However, no online system can be 100% secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
You have the following rights regarding your personal data:
- Access and Correction: Request access to or correction of your personal information.
- Data Deletion: Request the deletion of your data, subject to legal or contractual obligations.
- Opt-Out: Unsubscribe from marketing emails by clicking the "unsubscribe" link in our communications.
- Restrict Processing: Request to limit the use of your data for specific purposes.
To exercise your rights, please contact us at info@still-rise.com
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their policies before providing any personal information.
8. International Users
If you are accessing Still-Rise.com from outside EGYPT, please note that your data will be transferred and processed in EGYPT. By using our services, you consent to this transfer.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us to have it removed.
10. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: info@still-rise.com
