Frequently Asked Questions (FAQ)

1. What is Rise?
Rise offers premium, minimalist clothing designed for comfort and style. We focus on high-quality essentials that fit seamlessly into everyday life.

2. Where are your products made?
Our products are locally manufactured in Egypt, ensuring high-quality craftsmanship and attention to detail.

3. How do I know my size?
We provide a detailed size guide on each product page to help you find the perfect fit. If you're still unsure, feel free to contact us for personalized assistance.

4. Do you offer international shipping?
Yes, we offer shipping across Egypt and the Middle East. Stay tuned for future expansions to other regions!

5. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email to track your package's journey.

6. What payment methods do you accept?
We accept various payment methods including credit/debit cards, PayPal, and local payment options.

7. Can I return or exchange an item?
Yes! We accept returns or exchanges within 14 days of delivery, provided the items are in their original condition. Please visit our returns page for more details.

8. How do I contact customer support?
You can reach our customer support team via email at support@rise.com or through our contact form on the website.

9. What is your return policy?
We offer a 14-day return policy on all items in their original, unworn condition. Refer to our returns page for more details on how to return your items.

10. Do you offer gift cards?
Yes! You can purchase Rise gift cards online in various denominations for use on our website.